Multistate Compliance Failure —A Preventable Setback

Industry

Logistics

Challenge

A national logistics company faced costly penalties after unknowingly applying outdated workers’ compensation rules in Montana. Without a real-time legal update system, they missed a critical regulatory change—exposing the company to compliance risks across multiple states.

Results

After adopting Simply Research, the company gained immediate access to real-time updates and state-specific compliance tools, significantly reducing their risk exposure. Within two months, the team identified and addressed additional legislative changes in other states before they became problems. Their claims process is now more accurate, proactive, and audit-ready.

Key Product

Simply Research

www.transwaylogisticsgroup.com

$5.4M+

Manage Spend

100+

Deals Completed

7.6x

ROI

$2M

Cost Savings

"Simply Research completely transformed how we manage compliance across our multi-state operations. What used to take hours of manual checking is now handled in minutes—with far more accuracy. It’s not just a tool; it’s peace of mind."

Karen Knight

HR Compliance Manager, TransWay Logistics Group

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About TransWay Logistics Group

Industry: National freight and warehouse distribution
Headquarters: Kansas City, MO
Size: 5,200 employees across 28 states

Company Overview:
TransWay Logistics Group is a nationwide provider of freight transportation and warehouse logistics solutions. With a focus on operational efficiency and safety, TransWay supports a diverse range of clients across manufacturing, retail, and agriculture sectors.

The Challenge

The Challenge
The company processed a claim in Montana using outdated benefit rules due to a recent state law change. Without access to real-time updates, the claim was improperly handled—leading to penalties, restitution, and audit exposure.

Compliance Tool: Printed reference materials and infrequent legal bulletins
Result: $135,000 in penalties and back payments after a board audit
Reputational Impact: Negative internal report, executive review, and damaged trust with legal partners

The Solution

The Solution
Following the incident, the company adopted Simply Research, giving their team:

Real-time legal updates for all 50 states
Plain-language explanations of legislative changes
Advanced comparison tools for multistate compliance
Updated forms and timelines for accurate processing

With Simply Research, the company turned a costly compliance failure into a streamlined, proactive system that now catches regulatory changes before they impact claims.

The Results

The Outcome
Within 60 days of onboarding Simply Research:

All claims processors were trained on using the platform
The compliance audit trail was streamlined
The team caught two more legislative changes in other states—before they became issues